The purpose of this study is to analyze the factors that influence Organizational Citizenship Behavior (OCB) of employees at PT Mas Arya Indonesia in Semarang. The motivation of this study is from the observation that there is currently a shortage in OCB
DOI:
https://doi.org/10.31949/entrepreneur.v5i2.10422Abstrak
The purpose of this study is to analyze the factors that influence Organizational Citizenship Behavior (OCB) of employees at PT Mas Arya Indonesia in Semarang. The motivation of this study is from the observation that there is currently a shortage in OCB among employees in the industrial sector. This study specifically targeted employees of PT. Mas Arya Indonesia, with a sample size consisting of 92 people. This research utilizes Purposive Sampling technique, which is a type of Non-Probability Sampling methodology. This method entails selecting participants based on certain factors or criteria. The data collection procedure requires distributing questionnaires that assess 38 factors using a Likert Scale. The data analysis technique used is Partial Least Square- Structural Equation Model (PLS-SEM). The test results showed strong and statistically significant relationships between organizational justice, organizational commitment, organizational support, and job satisfaction. In addition, it is important to recognize that factors such as organizational justice, organizational commitment, organizational support, and job satisfaction have a significant and positive impact on OCB. Job satisfaction serves as a mediator in the relationship between organizational justice, organizational commitment, and organizational support for OCB.
Kata Kunci:
Organizational Commitment, Job Statisfaction, Organizational Citizenship Behavior, Support Organizational, Organisation citizenshipUnduhan
Referensi
Aisyah, H. (2020). Journal of Enterprise and Development Pengaruh kepuasan kerja dan komitmen organisasi terhadap Organizational Citizenship Behavior (OCB): studi kasus pada karyawan STMIK Indonesia Padang. J. E. D |, 13(1).
Arif Setiawan. (2022, June 29). Upaya Peningkatan Kualitasa SDM Perusahaan Melalui Pentingnya Aspek OCB. Kompasiana.
Ayub, A., Majeed, M., & Imran, R. (2015). Impact of Organizational Justice, Job Security and Job satisfaction on Organizational Productivity. Journal of Economics, Business and Management, 3. https://doi.org/10.7763/JOEBM.2015.V3.295
Fattah, Dr. H. A. H. (2017). Kepuasan Kerja & Kinerja Pegawai. Elmatera.
Ghozali, I. (2021). Aplikasi Analisis Multivariate Dengan Program SPSS IBMSPSS 26. (10th ed.). Universitas Diponegoro.
I Made Angga Saputra, & I Made Artha Wibawa. (2019). Pengaruh Kepuasan Kerja, Keadilan Organisasional Dan Pemberdayaan Karyawan Terhadap Komitmen Organisasional Karyawan.
Ismainar, H. (2018). Manajemen Unit Kerja. CV. Budi Utama.
Kristanto, H. (2015). KEADILAN ORGANISASIONAL, KOMITMEN ORGANISASIONAL, DAN KINERJA KARYAWAN. Jurnal Manajemen Dan Kewirausahaan (Journal of Management and Entrepreneurship), 17(1). https://doi.org/10.9744/jmk.17.1.86-98
Murtiman, H., Supriyati, Y., & Djamal, A. H. (2020). The Effect of Organization Justice, Trust toward Work Enggament of Employee in Jakarta Indonesia. 913–921. https://doi.org/10.5220/0009511309130921
Najih, S., & Mansyur, A. (2022). Organizational Citizenship Behavior (OCB): Efek Budaya Organisasi dan Work-Family Conflict. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 347–354. https://doi.org/10.36778/jesya.v5i1.554
Napitupulu, D. (2018). PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (STUDI PADA PERAWAT RUMAH SAKIT PURI HUSADA DI TEMBILAHAN). In JOM FISIP (Vol. 5).
Pandi Afandi. (2018). Manajemen Sumber Daya Manusia; Teori, Konsep dan Indikator. Zanava.
Rosyiana, I. (2019). Innovative Behavior At Work. CV. Budi Utama.
Setyoningsih, Y. (2018). Pengaruh Kontrak Psikologis Dan Dukungan Organisasi Terhadap Komitmen Organisasi Dan Organizational Citizenship Behavior (OCB) (Studi Pada Karyawan Pt.Pln Persero Wonogiri).
Sugiyono. (2019). Metodologi Penelitian Kuantitatif dan Kualitatif dan R&D. CV. ALFABETA.
Suparyadi. (2015). Manajemen Sumber Daya Manusia. ADI.
Suryani, R. E., Herminda, H., & Darmin, D. (2019). Job Satisfaction and Citizenship Behavior of Employees of Private Universities in the Central Jakarta Region. International Review of Management and Marketing, 9(2), 54–56. https://www.econjournals.com/index.php/irmm/article/view/7682
Wibowo. (2019). Perilaku Dalam Organisasi. (3rd ed.). PT. Raja Grafindo Persada.
Wirawan. (2014). Teori Kepemimpinan. Ilmu perilaku. Alfabeta.
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2024 Nasrul Syahputra, Qristin Violinda, Heri Prabowo
Artikel ini berlisensiCreative Commons Attribution-ShareAlike 4.0 International License.
COPYRIGHT NOTICE
An author who publishes in the Entrepreneur: Jurnal Bisnis Manajemen dan Kewirausahaan agrees to the following terms:
1. Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal
2. The author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgment of its initial publication in this journal.
3. The author is permitted and encouraged to post his/her work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work
