Pengukuran Persepsi Pengguna Terhadap Persepsi Manfaat, Fitur Layanan Dan Keamanan Mobile Banking (Studi Kasus Pada Nasabah BRI Wilayah Ciayumajakuning)

Authors

  • Budi Rusdian Universitas Majalengka
  • Rita Kusumadewi IAIN Syekh Nurjati Cirebon

DOI:

https://doi.org/10.31949/entrepreneur.v5i1.7816

Abstract

This research aims to examine the influence of perceived benefits, service features and security of the BRImo application on PT customers. Bank Rakyat Indonesia (Persero) Tbk. The research was conducted using an online questionnaire to BRImo user customers in the Ciayumajakuning area. This research used quantitative descriptive research with a total of 100 respondents and questionnaires were distributed using the Google Form application. The results of this research show that perceived benefits, service features and security have a positive effect on attitudes towards using the BRImo application.

Keywords:

Perceived usefulness, service features, security

Downloads

Download data is not yet available.

References

Buku

Sugiyono. 2017. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Jurnal

Afghani, Mohamad Faqih dan Emma Yulianti. 2016. Pengaruh Kepercayaan, Keamanan, Persepsi Risiko, serta Kesadaran Nasabah terhadap Adopsi E-Banking di Bank BRI Surabaya. Journal of Business and Banking. May-October Vol.6,No.1. Pp.113-128.

Alistriwahyuni, Noviea. 2019. Pengaruh Promosi Penjualan, Kemudahan Penggunaan dan Fitur Layanan i-Saku terhadap Keputusan Pembelian pada Pengguna i-Saku di Indomaret (Studi Pada Pengguna i-Saku Indomaret Kecamatan Watulimo Trenggalek). Jurnal Pendidikan Tata Niaga (JPTN). Vol.7. No.2.

Dianta, Indra Ava dan Edwin Zusrony. 2019. Analisis Pengaruh Sistem Keamanan Informasi Perbankan pada Nasabah Pengguna Internet Banking. INTENSIF. Februari. Vol.3,No.1.

Fikri, Muhammad dan Annisa Lisdayanti. 2020. Analysing Promotion Mix and Perceived Usefulness of e-Wallets: A case of Linkaja applications in Indonesia. International Journal of Finance & Banking Studies, Vol 9 No 1, 2020 ISSN: 2147-4486.

He,Yi , Qimei Chen and Sakawrat Kitkuakul. 2018. Regulatory focus and technology acceptance: Perceived ease of use and usefulness as efficacy. Cogent Business & Management. 5: 1459006

Kurnianingsih, Heny dan Trisna Maharani. 2020. Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunaan, Fitur Layanan dan Kepercayaan Terhadap Minat Menggunakan E-Money di Jawa Tengah. AKUNTOTEKNOLOGI: Jurnal Ilmu Akuntansi Dan Teknologi. Vol.12. No.1.

Nouria, Bagher Asgarnezhad and Milad Soltani. 2019. A Hybrid Model of Factors Affecting Adoption of Mobile Banking Technology between Customers of Iranian Banks. Serbian Journal of Management 14 (1) (2019) 49 – 75.

Oertzen, Anna-Sophie and Gaby Odekerken-Schröder. 2019. Achieving continued usage in online banking: a post-adoption study. International Journal of Bank Marketing Vol. 37 No. 6, 2019 pp. 1394-1418.

Poon, W. C. 2008. Users' Adaption Of E-banking Services. Journal of Business & Industrial Marketing, Vol. 23.

Romadloniyah, Alifatul Laily dan Dwi Hari Prayitno. 2018. Pengaruh Persepsi Kemudahan Pengguna, Persepsi Daya Guna, Persepsi Kepercayaan dan Persepsi Manfaat terhdap Minat Nasabah Dalam Menggunakan E-Money pada Bank BRI Lamongan. Jurnal Penelitian Ekonomi dan Akuntansi. Juni Volume III No. 2. Hal: 699-711.

Umaningsih, Wahyu Prastiwi dan Dewi Kusuma Wardani. 2020. Pengaruh Persepsi Kemudahan, Fitur Layanan dan Keamanan Terhadap Minat Menggunakan E-Money. JAE: Jurnal Akuntansi dan Ekonomi. November Vol.5, No.3. Hal: 113-119.

Downloads

Abstract Views : 552
Downloads Count: 518

Published

2024-01-09

How to Cite

Rusdian, B., & Kusumadewi, R. (2024). Pengukuran Persepsi Pengguna Terhadap Persepsi Manfaat, Fitur Layanan Dan Keamanan Mobile Banking (Studi Kasus Pada Nasabah BRI Wilayah Ciayumajakuning). Entrepreneur: Jurnal Bisnis Manajemen Dan Kewirausahaan, 5(1), 158–165. https://doi.org/10.31949/entrepreneur.v5i1.7816

Issue

Section

Articles