ZUHAIRA, Ismi Alika; IDA PUJIANI. ANALISIS MANAJEMEN DATA KUALITAS LAYANAN E-COMMERCE MENGGUNAKAN METODE E-SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS. INFOTECH journal, [S. l.], v. 10, n. 2, p. 245–251, 2024. DOI: 10.31949/infotech.v10i2.10933. Disponível em: https://ejournal.unma.ac.id/index.php/infotech/article/view/10933. Acesso em: 27 apr. 2025.