Prakoso AD. Penguatan Peran Front Office dan Customer Service Dalam Pelayanan Rumah Sakit Melalui Pelatihan Service Excellence. .bernas .jurnal .pengabdian .masyarakat [Internet]. 2023 Oct. 3 [cited 2025 Apr. 29];4(4):2705-14. Available from: https://ejournal.unma.ac.id/index.php/bernas/article/view/6624