PRAKOSO, Anom Dwi. Penguatan Peran Front Office dan Customer Service Dalam Pelayanan Rumah Sakit Melalui Pelatihan Service Excellence. BERNAS: Jurnal Pengabdian Kepada Masyarakat, [S. l.], v. 4, n. 4, p. 2705–2714, 2023. DOI: 10.31949/jb.v4i4.6624. Disponível em: https://ejournal.unma.ac.id/index.php/bernas/article/view/6624. Acesso em: 29 apr. 2025.